常見問題
Windows XP is not registering connected USB devices for example the 6-in-1 card reader and PN11. What to do?
2007/04/19
If your system is not recognizing a USB device, for example the PN11 or
the bundled 6-in-1 card reader, follow the steps below.
1. Install Windows XP and SP1 without all of the USB devices connected.
2. Install the ST61G4 drivers from the CD and restart the system.
3. Install the 6-in-1 card reader, then restart the system.
4. Install PN11, and the associated drivers. Don't restart the system.
5. Install your other USB devices and check the functions are ok.
6. Restart your system. After the restart all the PN11 and 6-in-1 card
reader should by recognized correctly.
the bundled 6-in-1 card reader, follow the steps below.
1. Install Windows XP and SP1 without all of the USB devices connected.
2. Install the ST61G4 drivers from the CD and restart the system.
3. Install the 6-in-1 card reader, then restart the system.
4. Install PN11, and the associated drivers. Don't restart the system.
5. Install your other USB devices and check the functions are ok.
6. Restart your system. After the restart all the PN11 and 6-in-1 card
reader should by recognized correctly.
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